IT Service Catalog

Information about EPCC email, accounts, and password management.

EPCC Account

• Your EPCC account is used for accessing many resources available at EPCC.

EPCC Account Recovery

• Students, Staff and Faculty can look up their username by EPCC ID number, change their password, and regain access to their account

EPCC Email Accounts

• Students, Staff and Faculty are issued EPCC email accounts for use here at the college.

Info about various online services like MyEPCC, Blackboard, and Banner

Blackboard

• An online virtual learning environment used by many courses offered at EPCC.

Banner ERP

• Banner is the primary system of record for the El Paso Community College

HB2504

• Access instructor vitae and course syllabi for credit courses

IT Work Request System

• A self-service online tool that students and staff may use to request a variety of Information Technology related services.

MyEPCC

• An online portal through which EPCC students and staff can access many college services including email, Blackboard, Self Service Banner, and more.

Self Service Banner

• Self Service Banner is used to register for courses and view student information including transcripts, financial aid status, holds, and more.

Web Development

• Our team is responsible for maintaining EPCC's public website - www.epcc.edu - and can assist with content updates and issues.

Info about computer labs, hardware and software support, and printers

Open Computer Labs

• On-campus computer labs, resources, assistance, and laptop checkout for current students.

Technology Resource Center (TRC)

• TRC provides services and resources to assist faculty and staff in becoming more effective and creative employees as they serve the community of El Paso.

Purchasing Computers and Printers

• All PC hardware, software, and peripheral purchases for college use must be approved by the Information Technology Division.

Info on connecting to EPCC Wi-fi and Networking Services

Data Line Assessment

• Looking to set up a new network connection? You can request to have an assessment done.

Wireless

• Access the internet with your wireless devices at all EPCC campuses.

Info about general A/V services, phone services, and video conferencing.

Media Services Center

• Media Services Center provides assistance in obtaining technology you need for classes, meetings and trainings.

EPCC TV

• EPCC TV makes television programs for and about El Paso Community College.

VoIP

• VoIP is the college's phone system.

Links to services including Reporting, Data Center and Records Management

Analytics

• Central location for student information such as enrollment, placement, persistence and retention, graduation.

Information Security

• Information Security ensures for a safe computing environment by assisting the EPCC community in protecting the confidentiality, the integrity, and access of information resources.

Records Management

• If you looking to free up valuable office space from record storage, we can help.

Reporting Services

• Reporting solutions for departmental users at the College.