VoIP

VoIP is the college's phone system and provides communication services across campuses.

Details

VoIP is a standards-based technology that uses the College’s data network to transmit and receive voice telephone calls.

The advantage of this approach are

• Infrastructure that already exists for the College’s data network can be used to carry voice traffic.
• Keep up to date with current EPCC news and events
• there are many third-party applications which take advantage of the integration between voice and data.
• Maintaining the system is easier because only one cabling/wiring infrastructure is required, and “Adds, Moves and Changes” on the telephone network are greatly simplified.
• The new system will work in conjunction with the existing telephone system and will be phased in or updated at each of the campuses in the future.

Support

• Cisco 7940/7960 IP Phone Quick Reference Guide (PDF)
• Cisco IP Phone 7960/7940 Quick Reference (PDF)
• Unity Voicemail Menu (PDF)
• Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 Quick Start (PDF)
• Remote Voicemail Setup & Message Retrieval (PDF)