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TouchNet FAQs

Online Payment
expand Question : Can I get a paper bill instead of an eBills? ‎(1)
expand Question : Can I pay by checking or savings online? ‎(1)
expand Question : Can I pay by credit card online? ‎(1)
expand Question : Can I store my method of payment so that I don’t have to enter it every time I make a payment? ‎(1)
expand Question : Does EPCC offer a payment plan? ‎(1)
expand Question : How do I access my account balance? ‎(1)
expand Question : How do I get a financial aid refund check or direct deposit electronically? ‎(1)
expand Question : How do I get my refund for dropping a class electronically? ‎(1)
expand Question : How do I make a payment? ‎(1)
expand Question : I have a hold on my account. Who do I contact to remove the hold? ‎(1)
expand Question : I have a sponsor that pays my tuition. Can you just send the e-mail to them? ‎(1)
expand Question : I made a payment on eBills and I do not see the payment posted to my student account. What should I do? ‎(1)
expand Question : I prefer not to use the EPCC student e-mail system. Can I forward my EPCC e-mail to a different email account? ‎(1)
expand Question : My credit card was charged twice. What should I do? ‎(1)
expand Question : My parents pay my bills. Can you just send the e-mail to them ‎(1)
expand Question : What can TouchNetAccount do for me? ‎(1)
expand Question : What does TouchNetAccount consist of? ‎(1)
expand Question : What if I don’t know my EPCC e-mail address or password? ‎(1)
expand Question : What if the person paying the bill does not have access to the Internet? ‎(1)
expand Question : When was my last payment received? ‎(1)
expand Question : Why a TouchNet Account? ‎(1)

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Contact Tuition and Fees if you have questions about TouchNet.