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Over 11,000 students have attended EPCC Workforce Development Program courses since the Fall of 1998. Individuals can either pay for tuition themselves, or, if they qualify, students can have their course costs sponsored by an agency.

Students receive the following services:

  • Comprehensive orientation and Initial Assessment
  • Vocational Guidance Assistance
  • Job Placement Assistance
  • Referral to Support Services agencies as applicable


The EPCC Workforce Development Program offers short-term, pre-vocational training that includes GED instruction and Pre-vocational workplace skills in addition to the various vocational training offerings. These include:

  • Computer/General Office Skills
  • Customer Service Specialist
  • Auto Collision & Repair
  • Introduction to Construction Technology
  • Electrical Maintenance and Repair
  • Enhancing Your Customer Service Skills
  • ESL/Basic Skills/GED
  • Bilingual Vocational Training

Institute for Customer Services Excellence

The Institute prepares students with industry-driven knowledge and skills needed to work in customer-service orientated positions such as in hospitality, shopping malls, airlines, banks, tourism, entertainment, call centers, hospitals and restaurants. In addition, the Institute provides opportunities for participants and graduates to pursue continuing education and training experiences and credentials through its partnership with the NRF Foundation.

We can customize customer service training for any agency, in order to meet their needs.

Institute for Customer Services Excellence

YouthBuild Program

YouthBuild is a youth and community development program that addresses core issues facing low-income communities: housing, education, employment, crime prevention, and leadership development.

In YouthBuild programs, young people who qualify for the program will work toward their GED, high school diploma or college credits, learn job skills, and serve their communities by building affordable housing, and transforming their own lives and roles in society.

At El Paso Community College YouthBuild, we are focused on partnering with young adults in their own personal transformations by preparing them for the working and academic world. We will engage in social change through civic engagement, leadership development and community awareness and action

For more information contact Workforce Development.