Situations
Active Shooter or Hostile Intruder
Active shooter or hostile intruder incidents often begin and conclude quickly, and the incident may be at any
location within the college. This leaves faculty, staff, and EPCC police officers little time to coordinate
response procedures with outside law enforcement and students. The response to a specific incident will depend on
the circumstances unique to that incident. However, there are general procedures that apply to all active
assailant incidents.
Avoid, Deny, Defend
Report the incident: If possible, call 911 or EPCC Police at (915) 831-2200
Avoid if possible
- Pay attention to your surroundings.
- Have an exit plan.
- Move away from the source of the threat as quickly as possible.
- The more distance and barriers between you and the threat, the better.
- Leave your belongings behind.
Always keep your hands empty and visible.
- Help others evacuate, if possible, but do not attempt to move the wounded.
- Evacuate even if others do not agree to follow.
- Remain calm. Avoid screaming or yelling as you evacuate.
- Follow all instructions of arriving law enforcement.
Deny if necessary
- Keep distance between you and the attacker.
- Go to the nearest room or office and lock the door(s). If the door does not lock, wedge it shut or use
heavy furniture to barricade it.
- Close blinds, turn off lights and cover windows.
- Remain out of sight and quiet by hiding behind large objects and silencing your phone.
- Do not open the door until contact by uniformed law enforcement.
- Identify an escape route in the event you are directed to evacuate.
Defend, if you must
- If there is no opportunity for escape or hiding, as a last resort, and only when your life is in imminent
danger, attempt to disrupt and incapacitate the active shooter.
- Be prepared to defend yourself.
- Move away from the source of the threat as quickly as possible.
- Be aggressive and committed to your actions.
What to do when police arrive:
- Respond appropriately
- Remain calm and follow instructions from law enforcement.
- Raise your hands, spread your fingers, and always keep your hands visible.
- Do not make quick moves toward officers or hold on to them for safety.
- Avoid pointing, screaming, or yelling.
- Evacuate the building in the direction the officers arrived at while keeping your hands above your head.
- For your safety, do not get upset or argue if an officer questions whether you are a shooter or a victim. Do
not resist, even if you are handcuffed and searched.
EPCC Administration shall:
- Account for full-time, part-time, and contract employees
- Obtain the visitor log (if available)
- Identify employees and visitors who are onsite
- Provide site and building maps to emergency responders (if available)
- Provide facility access to emergency responders
- Ensure incoming emergency response personnel know where to stage
Bomb Threat
If you receive a bomb threat, remain calm and:
- Obtain as much information as possible:
- Write down the number from where the call is coming
- Write down the exact time of the call
- Write down as accurately as possible the statements made
- Listen to the voice to determine the sex, age, accents, lisps, tone, etc.
- Listen for background noises
- Try to signal for someone else to also listen on the call, if possible
- Do not hang up. Stay on the line as long as possible and wait for the caller to hang up
- Obtain as much information as possible:
- When will the bomb go off? How much time remains?
- Where is the bomb located?
- What does it look like?
- What kind of bomb is it?
- How do you know about this bomb?
- Why was it placed here?
- Who are you?
- What is your name?
- Call 911 immediately or Campus Police at (915) 831-2200.
COVID-19
For local information related to COVID-19, please refer to the El Paso Strong website at the link below:
Evacuation
Building Evacuation
If an evacuation order is issued for your building, or if it were necessary to evacuate due to an emergency,
fully cooperate with emergency personnel and:
- Take only keys, wallets, and essential belongings with you
- If possible, wear weather appropriate clothing
- If you are the last one to exit your room, close doors
- Leave the building immediately
- Do not investigate the source of the emergency
- Walk, don't run, to the nearest exit
- Use stairs, not elevators
- Assist people with special needs
- If there is no immediate danger, persons with disability/mobility limitations should shelter in place and
call Campus Police at (915) 831-2200 to report location and number of people needing assistance
- If there is imminent danger and evacuation cannot be delayed, the person with a disability should be
carried or helped from the building in the best and fastest manner (the person with the disability is the
best authority as to how to be moved out of the building)
- If you are unable to evacuate, call Campus Police at (915) 831-2200 and report your location
- Injured persons should be evacuated to designated area to be treated by first responders.
- As you make your way out, encourage those you encounter to exit as well
- Follow instructions of Campus Police or other identified emergency personnel
- Take a roll call of personnel from your department (accountability).
- Wait for instructions before returning to your building after an evacuation
Campus Evacuation
The procedure for a campus-wide evacuation will vary, depending on the nature of the incident. In cases when a
decision has been made to evacuate, the campus may be evacuated in stages, beginning with the areas that are in
the immediate vicinity of the incident. Other areas may then be evacuated, depending on the nature of the
incident.
This gradual evacuation is preferable to a total and immediate evacuation, as it identifies the populations
that
are in most danger, minimizing the likelihood of gridlock and congestion, and provides for first responder and
emergency vehicles access.
On occasion, evacuation may include utilizing buses for the event, where:
- Large scale bus evacuations will follow the Incident Commander's directions for establishing
transportation and evacuation routes. (In conjunction with EPCC Police Department, Emergency Management, and
Risk Management & Safety).
- Evacuation is for an extended period, 1 to 4 hours, and evacuees need protections from the environment.
(Rain,
extreme heat, or cold weather)
- If evacuated by bus, follow the instructions of the first responders and the vehicle operator.
Fire
In the Event of a Fire:
Pull the fire alarm, exit the building, and call 911
If you see smoke or flames:
Use
C.A.R.E.:
-
Contain the fire by closing all doors as you leave
-
Activate the nearest Fire Alarm pull station (Pull stations are located near all building
exits)
-
Report the fire by calling 911
-
Evacuate or extinguish (In most cases, it is best to evacuate)
Fire Extiguishers
Before using an extinguisher, you should consider the following:
- Is the fire small and contained in a single object (like a pan or a wastebasket)?
- Has the building been alerted?
- Has someone called 911?
- Do I know how to use a fire extinguisher?
- Am I a safe distance from the fire and smoke?
- Do I have a clear escape route?
If you answer "no" to any of these questions, you should:
- Activate the fire alarm.
- Exit the building.
- Call 911 or EPCC PD at (915) 831-2200 once you are outside.
Never fight a fire if:
- You lack a safe way to escape should your efforts fail
- It has left its source of origin
- You are unsure of the type of extinguisher you need or have
- If you can't control the fire within 30 seconds, abandon your efforts, close the door(s) and evacuate
immediately.
Remember
P.A.S.S. when using a fire extinguisher:
-
Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the
locking mechanism.
-
Aim low. Point the extinguisher at the base of the fire.
-
Squeeze the lever slowly and evenly.
-
Sweep the nozzle from side-to-side.
DO NOT ignore a fire alarm signal, even if you have reason to believe it may be false.
Hazardous Material Spills
If there is a hazardous materials spill on campus, please take the following actions:
- Leave the room or area immediately to avoid exposure or contamination.
- Activate the fire alarm.
- Once you are a safe distance from the spill, call EPCC Police at (915) 831-2200 or 911.
- If able, provide the following information to EPCC Police or 911:
- Location of the spill
- Name of the material
- Quantity of the material
- Time of the spill
- Number of persons injured or exposed to the material
- Any other details concerning the spill
- Do not re-enter the building or spill area under any circumstances.
Medical Emergency or Injury
If someone is injured or becomes ill:
- Stay Calm
- Dial 911 and explain the type of emergency, the location, condition, and number of victims
- Let the dispatcher know of any safety hazards - chemical spill, fire, fumes, etc.
- Do not hang up unless told to do so by the dispatcher
- Do not move the victim unless there is danger of further injury
- Do not leave the injured person except to summon help
- Comfort the victim until emergency medical services arrive
- Render first-aid or CPR only if you have been trained and have the proper personal protective equipment
readily available.
- Have someone stand outside the building to flag down first responders and/or Campus Police when they reach the
vicinity.
Accident or Injury Reporting
When an accident resulting in personal injury occurs on campus, do the following:
- Call 911
- Answer the dispatcher's questions as best you can.
- Stay calm
- Stay on the line.
- Remain with the individual until help arrives.
Student Injuries While in Class:
- Instructors shall notify EPCC PD ((915) 831-2200) so a report can be filed.
Student Injuries Outside of Class:
- Students shall notify EPCC PD ((915) 831-2200) so a report can be filed.
Employee Injuries:
- Supervisors shall notify EPCC PD ((915) 831-2200) so a report can be filed.
Shelter in Place
Shelter in Place is useful when evacuation is not an option. Refuge is sought in an interior room with few or no
windows.
It may be necessary to shelter in place following the intentional or accidental release of chemical, biological,
or radiological contaminants into the environment. Shelter in place may also be necessary in the event of a
hostile intruder on campus.
Shelter in place procedures will be initiated through Tejano Alert by EPCC Police.
- Stop classes and/or other operations in the building.
- If there are visitors in the building, provide for their safety by asking them to stay—not leave. When public
safety officials provide directions to shelter in place, they want everyone to take those steps immediately
where they are.
- Close and lock all doors, windows, and other openings to the outside.
- If necessary/possible, turn off the heating or cooling system.
- Select interior room(s) above the ground floor with the fewest windows and vents. The room(s) should be large
enough for everyone to sit comfortably and quietly. Use multiple rooms if necessary.
- Lock the door to any rooms being used and draw the curtains/shades or cover the windows. You should not be
visible from the outside or from the corridor.
- Ideally, choose the room(s) with hardwired telephones, as cellular networks may be unavailable. Use these
phones to report any emergencies.
- Stay away from windows and doors.
- In the event of a hostile intruder, remain absolutely quiet and follow the steps outlined in the Active
Shooter/Hostile Intruder section of this plan.
- Remain calm and await further instructions.
DO NOT leave the room until directed to do so by EPCC Police or first responders.
Suicide Awareness
If you are contemplating suicide or know of someone who is, please call or text
988.
For additional information and assistance, please follow the link below:
988
Suicide & Crisis Lifeline
Suspicious Package or Object
If you have any reason to believe that a letter or parcel is suspicious,
DO NOT take a chance, call Campus Police immediately at (915) 831-2200 or 911.
-
DO NOT touch the package or object.
-
DO NOT tamper with the package or object.
-
DO NOT attempt to move the package or object.
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DO NOT open the package or object.
-
DO NOT put the package or object in water or an enclosed space, such as a drawer or box.
- Evacuate the immediate area.
Characteristics of Suspicious Packages:
- Special deliveries, foreign mail, or airmail.
- Restrictive markings such as “Confidential” or “Personal.”
- Excessive postage.
- Handwritten or poorly typed addresses.
- Incorrect titles.
- Misspelled words.
- Stains or discoloration on the package.
- Excessive weight.
- Rigid, lopsided, or uneven envelopes.
- Protruding wires or aluminum foil.
- Excessive tape or string.
- Visual distractions such as illustrations.
- No return addresses.
Utility Failure and Natural Disaster
Utility Failures
These may include electrical outages, plumbing failure/flooding, gas leaks, steam line breaks, ventilation
problems, elevator failures, etc. EPCC's Physical Plant has procedures and personnel to deal with utility
failures. For your personal safety, in the event of a utility failure:
- Remain calm
- Immediately notify Campus Police at (915) 831-2200
- If the building must be evacuated, follow the instructions under Evacuation of this plan.
- Unplug all electrical equipment (including computers) and turn off light switches if safe to do so.
- Use a flashlight: Do not light candles or use other kinds of flames for lighting
- Laboratory personnel:
- Secure all experiments, unplug electrical equipment, and shut off research gases prior to evacuating
- Close all fume hoods and chemical containers
- Natural Gas Leak:
- Cease all operations
- Do not switch on lights or any electrical equipment. Electrical arcing can trigger and explosion
- Call EPCC Police (915) 831-2200 or 911. Police dispatch will then direct an appropriate emergency
response which may include, EPCC Police, Physical Plant, Texas Natural Gas, El Paso Fire Department,
and others.
- Elevators:
- If passengers are trapped in an elevator, advise them to stay calm and tell them you are getting
help.
- If it is safe for you to stay in the building, stay near the passengers until assistance arrives.
- If you are trapped in an elevator, help will be there soon:
- Remain calm
- Use the Call Button to call Campus Police for help.
- Verify location of building and elevator to EPCC Police dispatch.
- Stay on the phone until help arrives.
- Do not try to climb out or exit the elevator without assistance.
Floods
Minor or area flooding on campus could occur as a result of a water main break, loss of power to sump pumps, or
a major rainstorm. EPCC Police and Emergency Management monitors the National Weather Service and other
emergency advisory systems to stay abreast of weather-related conditions and will provide instructions should
they be necessary. For imminent or actual flooding, and only if you can safely do so:
- Secure vital equipment, records, and other important documents.
- If present in your area, report all hazardous materials (chemical, biological, and/or radioactive) to
Campus Police at (915) 831-2200.
- Move to higher, safer ground.
- Shut off all electrical equipment if safe to do so.
- If in a lab, secure all laboratory experiments.
- Do not attempt to drive or walk through flooded areas.
- Wait for further instructions on immediate action from EPCC Police.
- If the building must be evacuated, follow the instructions under Evacuation of this plan.
- Do not return to your building if you have been evacuated for flooding until you have been instructed to do
so by Campus Police.
EPCC Resources and Safety Programs
Automated External Defibrillators (AEDs)
EPCC Police have AEDs located in their respective campus patrol units and at the ASC police office.
Campus Carry
For information on Campus Carry, click the link below:
Campus Security and Crime Statistics
For information related to EPCC campus security and crime statistics, click the link below:
Community Emergency Response Team (CERT) Training
For information on CERT training, click the link below:
CPR and First Aid Training
For information on CPR and first aid training, click the link below:
Critical Incident Response Team (CIRT)
The Critical Incident Response Team (CIRT) provides defusing/debriefing services for any group of staff/faculty or
students having experienced a traumatic event. As a traumatic event can cause serious disruption to learning or
work, quickly addressing the emotional element of the event can help those involved to bring closure more easily.
The target group comprises students, staff, and faculty of El Paso Community College. Team members must attend
“Critical Incident Stress Management: Group Crisis Intervention” training sponsored by the International Critical
Incident Stress Foundation.
CIRT Goals
- Stabilization of those encountering a traumatic event.
- Reduction of symptoms that are occurring because of the event.
- Help those affected to return to normal functioning.
- If necessary, facilitate access to continued care.
Emergency Management
Develops, implements, and promotes a multi-hazard college-centered emergency program where the planning process
embraces each emergency management phase. The five phases of emergency management are: prevention, mitigation,
preparedness, response, and recovery.
Contact the Office of Emergency Management with questions or concerns related to emergency
preparedness/management.
Enhanced 911
EPCC office and hallway phones automatically provide the location of the caller to 911 operators and EPCC Police
Dispatch.
EPCC Safety Committee
The charge of the Safety Committee is to oversee and establish criteria for the implementation of the College
safety program, College-wide; identify and prioritize safety goals and establish action plans; review Office of
Risk Management and Safety publications before printing; conduct a review of the EPCC Safety manual every six
months for SACSCOC accreditation; maintain open communication with EPCC Improvement Teams concerning safety issues
and help make health and safety activities an integral part of EPCC's operating procedures, culture, and
programs.
To report items of concern regarding campus safety, please contact the Office of Risk Management & Safety.
Evacuation Chairs
EPCC evacuation chairs are located on every stair landing on all multistory buildings.
Executive Emergency Response Team (EERT)
EPCC's Executive Emergency Response Team (EERT) consisting of the College President, President's Cabinet,
Public Information Officer, EPCC Chief of Police, the Manager of Emergency Management, Executive Director of
Physical Plant, and Executive Director of Networking Systems and Support Services shall respond to and manage
emergency incidents. The members of this response team are the primary contacts and decision makers for any
emergency or unexpected event. EPCC will implement the Incident Command System (ICS) for incidents occurring at
EPCC. All EERT members are trained on NIMS concepts, procedures, and protocols.
Stop the Bleed
STOP THE BLEED® is the result of a collaborative effort led by the American College of Surgeons Committee on
Trauma (ACS COT) to bring knowledge of bleeding control to the public. For further information on STOP THE BLEED,
click the link below:
Tejano Alert
Tejano Alert is EPCC's Emergency Alert Notification System and is used to immediately contact you during an
emergency situation with useful information and updates by sending messages to your:
- Email account (work, home, school)
- Cell Phone
Be sure to register for Tejano Alert at the following link:
If you need further assistance, contact the IT Help Desk
Related Links
Important Contacts
Call 911 to report any emergency