Nursing program answering complaints
By Leslie Council

According to Anita Rhodes, Director of the Nursing Dept., many complaints Nursing students struggled with, while enrolled in the Nursing program previous semesters, have all been taken seriously.

“I think it’s a fresh new attitude, it’s a great new start,” said Rhodes.

Rhodes believed that many of the problems that students experienced were due to the heavy workload expected of students, especially those taking clinicals. “Our students are dedicated and work so hard,” said Rhodes. “But, if students aren’t prepared for the workload, it causes the downfall.”

As a result, one of the changes made to the nursing program is a more extensive explanation during student orientation for nursing students, prior to their entrance of the program.

“The program is intense, but anyone you talk to in Nursing will tell you it’s intense. We’re always keeping up with new treatments, medications and technology and are constantly learning,” said Rhodes. Rhodes doesn’t deny that the program did have things to work on, but said they felt misrepresented.

Nursing director Anita Rhodes answered students’ complaints by
implementing changes to the EPCC nursing program, such as
adding new instructors and extending lab hours.
Photo courtesy Anita Rhodes

“Some students went to the paper with complaints. It’s not that we didn’t have things to work on, but faculty and other students felt that a couple of students were trying to speak for the entire program,” said Rhodes.

Faculty and staff are working together to pinpoint specifics with Total Program Evaluations which check graduation rates and employee student satisfaction during and after the program. “We usually score in the 90’s and have excellent nurses,” said Rhodes.

For students already in the program needing an extra hand, the program now offers more study skills. These sessions offer help on: how to read the updated editions of student textbooks, how to organize their studies, how to better remember terminology, how to take tests, and overall, learning how to maintain information studied.

Rhodes said that the department hired these new full-time instructors Eugene Minott, Cindy Valentine, Margie Trimble and Deana Furr. New part-time employees were also added to the laboratory staff, extending its hours, which was one major complaint students made.

Pat Marion, lab assistant, didn’t offer any specific hours for the lab, however, “Every instructor is posting their own lab hours on the open bulletin boards,” she said.
Despite the new staff, there isn’t a set lab schedule. “I don’t know about any new staff,” said Marion. “The hours are about the same.”

Rhodes insisted however that the lab is almost always open in the afternoons everyday until about 7 p.m. and on Saturdays.

“There are 10 students per faculty member and students must sign up. If they don’t sign up it’s likely to close early. Quite a few full-time employees have open lab hours however, and Saturdays have a good turn out,” said Rhodes.

According to Rhodes, students petitioned to increase computer laboratory hours by 15-16 more than they were having. This petition was passed for the Nursing Computer lab.

Tackling complaints one by one, Rhodes insisted that the complaints were valid and taken to heart. “We hope to improve our relationship with students and other faculty,” said Rhodes.

“We are constantly working on making improvements,” said Rhodes. “It’s been a whole departmental issue. The whole faculty took it to heart and decided they wanted to make the whole program better for everybody.”

Rhodes is willing to listen to students at what she calls brown bag Luncheons.

“This is a good way for students to let me know about our program,” said Rhodes. “Students are customers and we aim to please while maintaining a higher education level.”

The next brown bag luncheon where students may voice any further concern will be held on Oct. 4 at noon in the student lounge in Building H at the Rio Grande campus.

“This is the start of my fourth year at EPCC and it’s the most positive for everybody,” said Rhodes.

Rhodes doesn’t take all the credit, however.“A lot of credit goes to faculty for hearing what students were saying and to volunteer to make the program better,” said Rhodes.



Leslie Council may be reached at (915) 831-2500
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