Vice President of Student Services

The Office of the Vice President of Student Services provides leadership and oversees the overall coordination of programs, services and resources within the area of Student Services. As the administrative head of the division of Student Services, the Vice President is an advocate for students and the liaison with the President, other vice presidents, deans of the college, faculty, parents, and other administrators throughout the College. The Vice President of Student Services also administers the non academic student discipline program and compliance with the Student Code of Conduct.


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Dr. William Serrata
President, El Paso Community College

Dr. William Serrata was named President of the El Paso County Community College District effective August 1, 2012.  Dr. Serrata holds a Bachelor’s Degree from Texas A&M University – College Station, a Master’s Degree from the University of Texas at Brownsville, and a Doctorate of Philosophy in Educational Human Resource Development from Texas A&M University – College Station.

Dr. Serrata comes to EPCC from South Texas College in McAllen where he served as the Vice President for Student Affairs and Enrollment Management for over seven years.   During his career, Dr. Serrata has provided enrollment management leadership in fostering enrollment growth as well as increases in student retention, dual credit enrollment, and graduation rates with an emphasis on first-generation and Hispanic populations and establishing a college-going culture. 

He has served on the Texas Workforce Education Leadership Committee and on the Executive Committee for the Texas Association of Collegiate Registrars and Admissions Officers. He has presented at numerous national conferences as well as state conferences on subjects including strategic enrollment management and student development.   In the community, Dr. Serrata serves as a member on the Board of Directors of the Workforce Solutions Upper Rio Grande, the Board of Directors of the United Way of El Paso, the Executive Committee of the Hispanic Chamber of Commerce, and the Advisory Committee of the Greater El Paso Chamber of Commerce.  In addition to his involvement in the community, Dr. Serrata is a member of the Board of Directors of Excelencia in Education and the National Student Clearing House.

Serrata has been inducted as an honorary member of the Phi Theta Kappa International Honor Society and is a recipient of the National Institute for Staff and Organizational Development (NISOD) Excellence Award. 

Dr. Serrata and his wife Jessica are blessed with two wonderful sons, Nathan and Joshua.  Dr. Serrata enjoys fishing, reading, and spending time with his family.


 Vice President's Office

Linda Gonzalez

Linda Gonzalez-Hensgen

Vice President, Student Services

Location: Valle Verde Campus

Enrollment Services Center

Room E103

Phone: (915) 831-2640

Fax: (915) 831-2192

E-mail: lgonz265@epcc.edu


 Office Staff

Daniel Vasquez

Special Assistant to the VP of Student Services
Phone: (915) 831-2655
E-mail: dvasqu21@epcc.edu

Elvia Celia Pacheco

Administrative Associate
Phone: (915) 831-2229
E-mail: enavarr2@epcc.edu

Teresa Reyna

Administrative Office Assistant
Phone: (915) 831-2402
E-mail: treyna1@epcc.edu