TG Loans By Web™

EPCC is participating in a loan process for Stafford Loan borrowers called TG Loans By Web™. TG Loans By Web™ is a process by which Stafford Loan borrowers at EPCC can go on-line via the Internet and complete the loan application process.

You will not receive a loan until you have completed an application through Loans By Web™. If you do not have access to a PC with an Internet connection, contact the EPCC Financial Aid Office at 915-831-2561. We have self-help computers available for student use in the Financial Aid Office for your convenience. In addition, as a student, you have access to computer labs at each campus.

E-Signature

E-Signature is a process that allows NEW student loan borrowers to sign the Stafford Loan application with an electronic signature.

Here’s what you need to complete the E-Signature process:

1. Your Personal Identification Number (PIN) from the Department of Education. This is the same PIN you used to sign your FAFSA on-line. If you don’t have a PIN or have forgotten your PIN, you can request one at www.pin.ed.gov 
2. Your Social Security Number
3. Your Date of Birth
4. The first two letters of your last name.

Helpful Hints

1. Your Internet browser must be the equivalent of Internet Explorer 5.0 or higher.
2. If you are required to print your application at the end of the process, you will need to have Adobe Acrobat Reader 3.0 or higher on your computer, prior to starting the loan process. You may obtain a free copy of this program at: http://www.adobe.com/products/acrobat/readstep.html 
3. TG Loans By Web™ is available seven days a week, 24 hours a day but will periodically experience short periods of downtime so that maintenance can be performed on the website.
4. You will need to provide your Social Security Number, Date of Birth, Driver’s License Number, two references that are U.S. residents whom reside at two different addresses.
5. After attending your Pre-loan counseling session, please wait 72 hours before going online to complete the TG Loans By Web™ process. This will give us time to update your loan information.

TG Loans By Web™ – The Application Process

The following procedures explain the steps to complete a loan application using TG Loans By Web™. Always use the buttons provided on the website to navigate. Do NOT use the “BACK” button on the browser during the TG Loans By Web™ process. Using the “BACK” button will interrupt the process and may force you to start the process over again.

1. Open your browser to Loans By Web™ (https://lbw.tgslc.org) and login using your Social Security Number and Date of Birth.
2. Select Complete a loan award, then choose an award.
3. Entrance Counseling – Beginning in the 2004-2005 academic year, all student borrowers will have to complete on-line entrance counseling before being able to guarantee their loan. To do so, click the “Entrance Counseling” link on the left. Once you have finished with the counseling, make note of the confirmation number verifying your completion.
4. Update your personal information. If you are a continuing student and have already received a loan from EPCC in the past, your information should already be available.
5. Review or enter your reference information, including address and phone numbers.
6. Select your lender.  EPCC’s preferred lender list is available for you to view on this site. Lenders that accept electronic signatures are designated with an asterisk.
7. Review and “Submit” your loan award information. If you are eligible for subsidized loan funds, borrow these funds before borrowing any unsubsidized loan funds. Carefully review and complete the screen that reflects your loan award amount, loan period and type of loan eligibility. NOTE: If a change is necessary to the loan period (e.g. changing from a Fall-Spring award to a Fall only award in case of Fall graduation or transferring to another school in the Spring), please contact the EPCC Loan Staff at 915-831-2562 before proceeding. Please remember that when accepting a Fall-Spring award, the total amount you accept will be split equally between semesters.
8. Confirm that the information is correct. Click the “Complete” button to submit your loan for guarantee. If the loan is guaranteed, a page will appear with the message: “Congratulations, your loan has been guaranteed.” If the loan application is rejected, a page will appear listing the errors found. Print this page and contact TG’s Loan Guarantee team at 1-800-252-9743.
9. New borrowers are required to complete a MPN before their loan will be disbursed. If your lender participates in the e-signature process, you may click E-sign to complete this process.
10. If you have chosen a lender that does not participate in E-Signature, you must sign and date one copy of your MPN and mail it (front and back pages) to your lender at the address provided. The second copy is for your records. DO NOT SEND THE MPN TO EPCC. Please be aware that if you do not forward one copy to your lender, there will be a delay in the receipt of funds.