Q1. What is a Safe Senders List?
The Safe Senders List is a list of people and domains you want to receive e-mail messages from.
Q2. Where can I locate the Safe Senders List?
In the Navigation Pane:
- Click Options.
- Select the Filter Junk E-mail check box, under Privacy and Junk E-mail Prevention.
- Click Manage Junk E-mail Lists. The Safe Senders List is displayed by default.
Q3. How can I make changes to the Safe Senders List?
To add a sender to the list:
- Click Add
- Type an e-mail address or domain in the text box
- Click OK.
To modify a sender in the list:
- Select the sender
- Click Edit
- Change the entry
- Click OK
To include your contacts as safe senders:
- Select the Trust e-mail from your Contacts check box.
- Click OK to close the Manage Junk E-mail Lists dialog box
- Click Save and Close
Q4. Can I add a sender of an opened message to my Blocked Senders List?
Yes, right-click the message in your Inbox or the sender's name in an open message, and then select Add Sender to Blocked Senders List. When you do this, Outlook Web Access also moves the message to your Junk E-mail folder.
Q5. How can I stop all that Junk Mail?
OWA helps you control unwanted and unsolicited messages by allowing you to create lists of trusted and untrusted e-mail addresses and domains and block links to external content that can make you the target of junk e-mail.
Q6. If I block a domain, can I allow certain addresses to be delivered?
When checking incoming messages, your junk e-mail filter gives precedence to e-mail addresses over domains. For example, suppose the example.com domain is on your Blocked Senders List and the address email@example.com is on your Safe Senders List. The address firstname.lastname@example.org will be allowed into your Inbox, but all other e-mail addresses with the domain example.com will be sent to your Junk E-mail folder.
Q7. What happens to an attachment if I open it on a public computer?
Attachments you open from a message are downloaded from your mailbox on the server and stored on the computer you're using. If you need to open an attachment you don't want anyone else to read, save the attachment to a folder or a location you can easily find, such as the desktop. Remove saved copies of any attachments you open. Delete the attachment if you saved it, and then empty the recycle bin or trash.
Q8. When are attachments safe to open?
If you need to open an attachment, make sure that the computer is running virus protection software. If it isn't, find another computer, or don't open the attachment. Attachments are a common method for spreading computer viruses. Open attachments only from people you know and trust.