“In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesn’t make you a star. Emotional intelligence can.” States Warren Bennis in his book, On Becoming a Leader. This workshop introduces four principles that will make us more effective in our relationships with people, self awareness, self management, social awareness, and relationship management.
Effective Listening Skills
This workshop teaches the skills to listen effectively. “The highest compliment that you can pay someone is to listen.”
“We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other.” Daniel Goleman, PhD. This workshop introduces five competencies that will make us more effective in our relationships with people; self awareness, self regulation, self motivation, empathy, and effective relationships.
Everybody Wins: How to Turn Conflict into Collaboration
This video based program teaches people how to turn conflict into collaboration and reach win-win resolutions. Conflict is everywhere; it is a natural and unavoidable interaction. Knowing how to manage conflict will make you a more effective person.
Generations: Meet for Respect in the Workplace
Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together. This video based program teaches employees and mangers how to recognize, respond, and resolve differences involving generational issues where productivity, teamwork, and customer satisfaction could suffer if not handled effectively.
Insights Personality Assessment
This workshop teaches the four color personality types “blue, gold, green, and orange.” With a better understanding of our own and other people’s personalities we able to relate and understand better why people behave the way they do.
Managing Difficult People
This workshop teaches how to work with and manage more effectively difficult people. It also teaches some of the reasons of why people can be difficult, and that to be more effective we also need to work on ourselves.
Mixing the Four Generations
This program is a video based program that defines the four generations and their workplace characteristics, you will learn to identify the drivers and value systems of each generation and how those drivers affect motivation and behavior in the workplace. In addition you will learn how each generation defines success and understand how the differences affect communication and relationships in the workplace.
The Abilene Paradox
This workshop teaches the irony of how groups may take action that contradicts with what the members of the group really want. Everyone goes along without expressing their true feelings because they believe that the decision is the consensus of the group.
The Pygmalion Effect
This workshop teaches how to manage the power of expectations. The philosophy demonstrates that our behavior and actions toward others influence their expectations, behaviors, and performance either positively or negatively.
This training program has been designed to introduce participants to the phenomenon of the self-fulfilling prophecy created by the Pygmalion effect, to help participants understand how they can apply these principles to their individual work situations, and to assist them in developing their skills to do so.
The Seven Habits of Highly Effective People
Learn the life enriching secrets of Dr. Stephen R. Covey: “Begin with the end in mind, be proactive, put first things first, seek win-win, and seek first to understand then to be understood, synergy, and sharpen the saw.” These are proven principles that will help you become a better person.
This program teaches some effective steps to work effectively with people and build trust. It also gives some tips on how to positively handle critical employee misjudgments. Upon completion of the program the participant will be able to explain the impact that positive relationships can have on the organization, identify ways to build trust, implement five steps to re-direct people, and implement the four steps to build trust.
Winning with People
By John Maxwell
Discover people principles that will work for you every time. In this video based training, John Maxwell introduces 25 principles that teach us how to manage our relationship with people more effectively. More people lose their jobs not because they do not have the skills, but because they cannot get along with others.
Working with You Is Killing Me
The workplace is a volatile environment where people sometimes rub each other the wrong way. Although it is usually unintentional, erratic, or emotional behavior can invade a person’s workplace and rattle their nerves. Learning how to identify and handle any work relationship that holds you back is the purpose of this workshop.
Work-Smarts: How to Get Along, Get Noticed, and Get Ahead
This video based program will provide participants the opportunity to explore and enhance their skills in areas that will positively impact their work environment. The four main strategies that are covered are: being positive and proactive, being accountable and flexible, being cooperative and respectful, and communicating and active listening.