Employee Relations
Employee Handbook

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 Grievances and Complaints

Wages, Hours, or Working Conditions Grievances

Normal day-to-day discussions between employees and supervisors regarding working conditions are the most constructive and expeditious means of developing and enhancing favorable and effective work relationships. Employees should seek advice or information on any job-related issue from his/her supervisor. In most cases, a conversation with an employee’s supervisor will solve the problem to the employee’s satisfaction.


If an employee is not satisfied with the first-line supervisor’s informal response to an issue or concern, the employee may seek resolution of the issue through the formal grievance process outlined in College Procedure 3.43.02.10, Employee Grievances on Wages, Hours or Working Conditions.


The Employee Relations Department monitors the process and is available to provide assistance and information regarding the grievance process.


Another method for resolving issues that has been added to the grievance process is mediation. Mediation is a method of non-binding dispute resolution involving a neutral third party who assists the disputing parties (usually, an employee and supervisor) reach a mutually agreeable solution. It gives the parties an opportunity to resolve their dispute themselves and as early in the grievance process as possible. Both employees and supervisors are encouraged to use mediation as an alternative to the formalized grievance review process.


Discrimination Complaints

An employee, applicant for employment, or student who believes that he/she has been unlawfully discriminated against may file a formal grievance pursuant to College Procedure 3.43.01.10, Discrimination Grievance. The Employee Relations Department is available to advise employees, supervisors, applicants, and students in using the procedure.


Other Types of Complaints

An employee may appeal other grievance issues directly to the Board of Trustees, including pending dismissal actions and the non-renewal of an employment contract. Arrangements for such a grievance presentation are made through the Office of the College President.


The Employee Relations Department is available to advise employees regarding these types of complaints.


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