Employee Relations

 Complaints and Grievances

All employees should be provided the opportunity to work in an environment which encourages and assists in the accomplishment of their assigned duties. Realizing circumstances may arise where an employee may find it difficult to carryout their responsibilities, the College offers a means to try to resolve resulting complaints or grievances. Specifically, the employee may seek assistance by referring to the policy and/or procedure most closely related to their particular situation for guidance in the process. The types of complaints addressed are:

  • Discrimination Complaints (Board Policy 3.43.01): a complaint based on race, color, sex, religion, national origin, age, disability, or other prohibited discrimination, including sexual harassment;
  • Complaints on Wages, Hours, or Working Conditions (Board Policy 3.43.02): grievances or complaints based on an employee’s wages, hours of work, or work conditions.
  • Processing Other Types of Complaints (Board Policy 3.43.03): concerns regarding a complaint not provided for in the other policies.

The policies and related procedures listed above may be accessed at the Policies/Procedures web-site and conducting a search for the appropriate title. The grievance initiation forms are also found after each procedure. Questions regarding the use of policies/procedures may be directed to the Employee Relations Department.



The Employee Relations Department is pleased to announce the implementation of the revised grievance procedure, Employee Grievances on Complaints on Wages, Hours, or Working Conditions ( that incorporates the option of Mediation into the process.

What is Mediation?

Mediation is a method of non-binding dispute resolution involving a neutral third party who assists the disputing parties (usually, an employee and supervisor) reach a mutually agreeable solution. It gives the parties an opportunity to resolve their dispute themselves, and as early in the grievance process as possible.

When does it Occur?

Mediation may occur at any point during the grievance procedure process. Should mediation not accomplish satisfactory results, the grievance procedure will recommence at the point before mediation began. Mediation may occur repeatedly through the grievance process.