Distance Learning Support Services
Technical and Instructional Support for Faculty

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Welcome to the El Paso Community College DLSS Technical Support and Resources for Faculty page. Here you will learn about the different software programs and tools available to assist you in preparing online content for your course in Blackboard. Learn about Blackboard help for instructors, and gather a rich amount of information to make your Blackboard experience more pleasant.

This page will also lead you to resources such as online video tutorials, and HTML instructional web pages. To learn more about Blackboard Learn click on the information below.

DLSS Staff

 Blackboard Faculty Help

Faculty, visit Blackboard's Help for College or University Instructors web page for Blackboard Learn how to

information and other Blackboard software to assist you in developing your course content.

 Respondus Exam Generator

The Respondus Exam Generator is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, or moved from one course to another. Whether you are a veteran of online testing or relatively new to it, Respondus will save you hours creating exams.


The following documents will guide you on how to setup and use Respondus:  


Respondus - Installation & Configuration (PDF)

Respondus - Uploading & Publishing (PDF)


To request a copy of Respondus Exam Generator please contact the Distance Learning Support Services office by email at dlss@epcc.edu or by phone 915-831-3111. 

 Respondus LockDown Browser & Monitor

Respondus LockDown Browser and Respondus Monitor is a custom browser that locks down the testing environment within Blackboard. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading. Available for both Windows and Mac.


The following document will guide you on how to enable Respondus LockDown Browser and Respondus Monitor for your course:


LockDown Browser Quick Start Guide (PDF)


The sample text below can be used in your course or syllabus. It explains that students must use LockDown Browser for their online tests.


********************FOR FACULTY TO INCLUDE IN THE SYLLABUS********************

Using LockDown Browser for Online Exams

This course requires the use of LockDown Browser for online exams. Watch this short video to get a basic understanding of LockDown Browser and the optional webcam feature (which may be required for some exams).

Then download and install LockDown Browser from this link:

Click here to download Respondus LockDown Browser

Note: Don't download a copy of LockDown Browser from elsewhere on the Internet; those versions won't work at our institution. 

To take an online test, start LockDown Browser and navigate to the exam. (You won't be able to access the exam with a standard web browser.) For additional details on using LockDown Browser, review this Student Quick Start Guide.


Finally, when taking an online exam, follow these guidelines:

  • Ensure you're in a location where you won't be interrupted
  • Turn off all mobile devices, phones, etc.
  • Clear your desk of all external materials — books, papers, other computers, or devices
  • Remain at your desk or workstation for the duration of the test
  • If a webcam is required, make sure it is plugged in or enabled before starting LockDown Browser
  • LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted
  • If a webcam is required, you will be recorded during the test to ensure you're using only the permitted resources