Distance Learning Support Services

 Blackboard Help Desk

For technical support, contact the EPCC Blackboard Help Desk available 24/7 (Toll Free) 888-296-0863.

 Distance Learning Support Services

Phone: 915-831-3111
Fax: 915-831-2322

E-mail: dlss@epcc.edu

Valle Verde Campus, Building C, Room C406

Street Address:
El Paso Community College
919 Hunter Dr.
El Paso, TX 79915


 Distance Learning Organizational Structure

 Mission Statement

As part of the Division of Instruction, the Distance Learning Support Services Department supports distance learning and teaching at EPCC by:

  1. Managing and maintaining the learning management system, to ensure consistent delivery of online content.
  2. Providing professional development in the use of distance learning technologies to assist faculty in developing and teaching academically rigorous, accessible and enriching educational experiences for all learners.
  3. Promoting best practices in the development, design, and teaching of online, hybrid and enhanced courses.
  4. Providing technical support services in distance learning technologies to students and faculty.

(Last Review September 18, 2018)


Bob Jones, Director

E-Mail: rjones35@epcc.edu

Sylvia A. Gonzalez, Administrative Associate

E-Mail: sgonz191@epcc.edu

Edith Avila, Program Assistant

E-Mail: eavila25@epcc.edu

 Instructional Support

Luz E. Cadena, Program Manager

E-Mail: lcaden10@epcc.edu

Fabiola Navarro, Instructional Support

E-Mail: fnavar@epcc.edu

 Technology Support

Andrew Lawrence, Technical Coordinator

E-Mail: alawren5@epcc.edu

Elizabeth Reyes, Technical Support

E-Mail: ereye186@epcc.edu