Distance Education

 Complaint Process

 

Students are encouraged to contact the Distance Education Office and report any Distance Education complaints, troubles or issues, please include your contact information. If you need assistance contact the Distance Education Office at distanceED@epcc.edu or 915.831.3111.

 

EPCC Complaint Process

 

Information on Student Grade Appeals and Non-Academic Student Grievances is found in the EPCC Catalog under the Student Code of Conduct. http://www.epcc.edu/Catalog/Pages

 

Student Handbook

Student Comment Form

 

State Complaint Process

 

Students may submit complaints regarding online courses to the state they live in or the state of the College which provides the course. Click the link for a listing of the states and agencies (PDF) for information on submitting and processing a complaint.

 

Texas Higher Education Coordinating Board

http://www.thecb.state.tx.us/index.cfm?objectid=DF69EA45-E465-C4B2-003BD725BEAC43CD

Academic Affairs and Research,

P.O. Box 12788, Austin, Texas 78711

(512) 427-6101

 

Accrediting Agency Complaint Process 

 

Southern Assoc. of Colleges and Schools, Commission on Colleges

http://sacscoc.org/pdf/081705/complaintpolicy.pdf (PDF)
404.679.4500

1866 Southern Lane

Decatur, GA 30033-4097

 

Faculty are encouraged to contact the Distance Education Office at distanceED@epcc.edu or 915.831.3111 for assistance and to report any Distance Education complaints.

 

Robert P. Jones

Director, Distance Education

El Paso Community College