Students are encouraged to contact the Distance Education Office and report any Distance Education complaints, troubles or issues, please include your contact information. If you need assistance contact the Distance Education Office at distanceED@epcc.edu or 915.831.3111.
EPCC Complaint Process
Information on Student Grade Appeals and Non-Academic Student Grievances is found in the EPCC Catalog under the Student Code of Conduct. http://www.epcc.edu/Catalog/Pages
Student Comment Form
State Complaint Process
Students may submit complaints regarding online courses to the state they live in or the state of the College which provides the course. Click the link for a listing of the states and agencies (PDF) for information on submitting and processing a complaint.
Texas Higher Education Coordinating Board
Academic Affairs and Research,
P.O. Box 12788, Austin, Texas 78711
Accrediting Agency Complaint Process
Southern Assoc. of Colleges and Schools, Commission on Colleges
1866 Southern Lane
Decatur, GA 30033-4097
Faculty are encouraged to contact the Distance Education Office at distanceED@epcc.edu or 915.831.3111 for assistance and to report any Distance Education complaints.
Robert P. Jones
Director, Distance Education
El Paso Community College